Candidate Complaint Form

Qualifications Scotland at Siam University

International College, Siam University, 38 Petkasem Road, Phasi Charoen, Bangkok 10160, Thailand

+66 2 867 8088 ext. 5500 / 5217 · Approved Centre No. 3029864

Candidate Complaint Form

Section 1 – Candidate Information

Student Name *

Student ID Number *

Programme *

Unit / Course (if applicable)

Email Address *

Date of Complaint *

Section 2 – Nature of Complaint

Please indicate the area related to your complaint:

Teaching / Learning Delivery

Assessment Process

Academic Support

Administrative Services

Learning Resources / Facilities

Staff Conduct

Other (please specify)

Section 3 – Details of Complaint

Please describe your complaint clearly, including relevant dates, events, and individuals involved. *

(Attach additional pages or supporting documents if necessary — contact the Centre Coordinator to arrange this.)

Section 4 – Informal Resolution

Have you attempted to resolve this matter informally with the relevant staff member or Programme Leader?

Yes

If Yes, please provide details:

Section 5 – Desired Outcome

Please indicate what outcome or resolution you are seeking: *

Section 6 – Candidate Declaration

I confirm that the information provided above is accurate and that this complaint is submitted in accordance with the complaint procedure of the International College, Siam University and the requirements of the QUALIFICATIONS SCOTLAND. *